01
Speaks like your patients do
Hinglish, voice notes, rapid-fire messages, typos — Rinzy understands real WhatsApp behaviour, not just clean English prompts.
"kal subah aa sakti hu kya doctor ke paas?"
Clinic-first launch • WhatsApp-native
Rinzy picks up so you don't have to.
AI receptionist on WhatsApp for clinics that can't miss a message.
Inquiry, booking, reminders, payments, follow-up — all inside the same WhatsApp thread your patients already use. You keep the dashboard, takeover, and escalation control.
Instant
Response Time
Patients get a response before they think about calling.
24/7
Always available
After-hours, lunch breaks, holidays — Rinzy never clocks out.
100%
Owner visibility
Every AI action logged, reversible, and auditable from your dashboard.
Live WhatsApp demoActive
R
Rinzy
AI receptionist · online
Reply on behalf of the clinic...
Revenue hemorrhage
Your clinic is open. Your WhatsApp isn't.
Every missed thread, every no-show, every unsent payment link — they compound silently. Here's what a typical month of front-desk gaps actually costs.
₹47,000+
bleeds from your clinic every single month
Across missed inquiries, no-shows, uncollected payments, and lost patients
₹8,000+lost in missed inquiries
₹12,000+lost in empty chairs
₹12,000+lost in uncollected fees
₹15,000+lost in vanished patients
P
New Patient
online
Hi, can I book for tomorrow morning?
9:47 PM
Is there a 10 AM slot?
9:48 PM
NO REPLY
Waiting 12h 13m…
9:47 PM
Missed after-hours inquiries
A patient messages at 9:47 PM asking about tomorrow’s slots. Nobody replies. By morning, they’ve booked elsewhere. That’s ₹800–₹2,000 gone.
23% of inquiries arrive after hours
-₹8,000+
lost in missed inquiries
Running total
₹8,000/month
Today's schedule
9:30Priya S.
10:15—No-show
11:00Rahul V.
11:45—No-show
12:30Anita D.
2 slots wasted — no waitlist activated
10:15 AM
No-show revenue drain
23% of bookings don’t show up. No reminder was sent, no confirmation was collected, no waitlist patient was offered the slot.
₹12K+ lost per month in empty slots
-₹12,000+
lost in empty chairs
Running total
₹20,000/month
Pending payments
Priya S.
Dental cleaning
Rahul V.
Root canal
Meera K.
Consultation
₹8,400 unsent — no reminders queued
2:30 PM
Payment follow-up falls through
The receptionist forgets to send the payment link. The patient forgets to pay. ₹12K+ slips through every month in a busy clinic.
60% collection rate without automation
-₹12,000+
lost in uncollected fees
Running total
₹32,000/month
Patient follow-ups
Anita D.
Last visit: 32 days ago
Vikram P.
Last visit: 45 days ago
Meera K.
Last visit: 67 days ago
0 follow-ups sent — 3 patients slipping away
Day 30+
Re-engagement is manual
68% of one-time patients never return — not because care was bad, but because nobody followed up at the right moment.
68% of patients don’t return
-₹15,000+
lost in vanished patients
Running total
₹47,000/month
These aren't communication glitches.
They're front-desk system failures — and Rinzy is built to prevent every one of them.
The operating loop
First message. Repeat visit. One loop.
Rinzy isn't a booking widget wearing AI makeup. It's a complete front-desk operating loop — from the first inquiry to the next appointment.
01
R
Rinzy
AI receptionist · online
⚡ Handles Hindi, English & Hinglish
Type a message
Step 01
Inquiry
Patient messages on WhatsApp. Rinzy replies in seconds.
Available slots, service options, and clinic info delivered before the patient considers calling another clinic.
02
R
Rinzy
AI receptionist · online
⚡ Auto-confirms + schedules 24h reminder
Type a message
Step 02
Booking
Explicit YES, reference code, calendar updated.
No ambiguous “I’ll come tomorrow.” Every booking requires explicit confirmation and generates a trackable reference code.
03
R
Rinzy
AI receptionist · online
⚡ Zero staff effort — fully automated
Type a message
Step 03
Reminder
24h and 2h reminders sent automatically.
Patients confirm, reschedule, or cancel. Freed slots go to the waitlist automatically.
04
R
Rinzy
AI receptionist · online
⚡ UPI, Card & pay-at-counter supported
Type a message
Step 04
Payment
Payment link sent via WhatsApp after visit.
UPI, cards, and clinic-branded receipts. Gentle reminders at 24h and 72h if unpaid.
05
R
Rinzy
AI receptionist · online
⚡ Routes concerns to clinic owner
Type a message
Step 05
Review
Happy patients get a review nudge.
Unhappy patients get routed to the owner before going public. Sentiment-aware routing protects your reputation.
06
R
Rinzy
AI receptionist · online
⚡ Recovers ₹30K/yr per dormant patient
Type a message
Step 06
Re-engage
Dormant patients get a timely follow-up.
One personalised message at the right interval can recover a ₹30K annual patient relationship.
Loop restarts at step 01
Not six separate features.
One operating loop that makes every visit count — and brings the next one closer.
Conversation intelligence
Not a chatbot. A receptionist who listens.
Rinzy follows how Indian patients actually communicate: short bursts, Hinglish, voice notes, ambiguity, and the need for clear confirmation before anything is booked.
R
Dr. Rao’s Clinic
Rinzy is active · voice notes enabled
Type a message
02
Remembers returning patients
Returning clients get recognised by phone number. Their history, preferences, and last visit inform the conversation.
"Welcome back, Priya! Your last visit was on 3rd March."
03
Never assumes — always confirms
Every booking requires an explicit YES. No silent assumptions, no “I’ll pencil you in” ambiguity.
"Please reply YES to confirm your 10:15 AM slot."
04
Knows when to escalate
Medical questions, complaints, emergencies — Rinzy routes to the owner with full context instead of guessing.
"I’m connecting you with Dr. Mehta directly for this."
05
Emoji ≠ Confirmation
A thumbs-up emoji is not a booking. Rinzy requires explicit text confirmation before any appointment is committed. No ambiguity, no accidental bookings.
Owner control
AI handles the work. You keep the control.
Rinzy earns trust by making every action visible. The owner sees what happened, can take over when needed, and tracks the revenue story behind the automation.
Rinzy control deck
Today's operating view
Live
Today's schedule
Recent AI actions
Revenue protected
₹0
Reminders and follow-ups this month
Escalations
2
Flagged for owner attention
Owner takeover
Clinic infrastructure
Real clinic infrastructure. Not another chat widget.
Walk-in queues, delay cascades, missed-call recovery, and payment collection — operational problems that need operational solutions, not smarter chat templates.
Verticals
One engine. Four professions.
Clinics lead. Salons, tutors, and professionals follow through configuration — same operating loop, different vocabulary and workflows.
Launch vertical
Clinics
Built for the chaos of a real Indian clinic.
Walk-in queues, multi-doctor schedules, delay cascades, payment collection, and patient follow-up — all handled inside WhatsApp with full owner control.
1Walk-in token queue with real-time WhatsApp updates
2Multi-doctor calendar with conflict detection
3Delay cascade propagation to all downstream patients
4Post-visit payment links and overdue reminders
5Dormant patient re-engagement at configurable intervals
Operational signals
OPD queueDelay alertsPayment linksFollow-up loopsEmergency routing
Why this vertical
Clinics get the deepest operational treatment because the product-market fit is clearest here.
ROI proof
Don't just take our word. See the numbers.
Rinzy pays for itself within the first week. Here's what a typical busy clinic sees in month one.
First 7 days: from setup to revenue
Rinzy proves itself quickly. Most clinics see their first AI-booked appointment within 24 hours.
Trust & safety
Trust isn't implied. It's built in.
Businesses only trust AI with client communication when the boundaries are visible. Rinzy makes every safety rail explicit.
The Rinzy trust contract
Pricing
Priced like an operator. Not an enterprise fantasy.
Start free for 14 days. Upgrade when Rinzy proves its value. No credit card, no lock-in.
14-day Pro trial
Full feature access before you commit. No credit card required.
20% annual discount
Pay yearly, save 20%. Simple pricing, no hidden sales process.
Soft limits, not dead stops
Rinzy prompts upgrades instead of shutting off mid-conversation.
FAQ
Questions answered.
Everything clinic owners ask before trusting an AI with their front desk.
Rinzy is an AI receptionist that handles the full booking-to-payment loop on WhatsApp. It’s not a keyword-matching chatbot — it understands context, remembers patients, and escalates when something needs a human.
Yes. Rinzy connects to your existing WhatsApp Business number. Your patients message the same number they already know.
Absolutely. You can jump into any conversation from the dashboard, respond directly, and hand control back to Rinzy when you’re done. You can also undo any AI action.
Rinzy handles English, Hindi, and Hinglish naturally. It also processes voice notes, typos, and rapid-fire messages that would confuse a regular bot.
Rinzy is built with DPDP compliance in mind. Patient data stays within your control, with built-in opt-out, deletion, and consent flows. We never share data with third parties.
Most clinics go live in under 10 minutes. Connect your WhatsApp Business number, configure your schedule, and Rinzy starts handling conversations immediately.
Rinzy immediately routes emergency-flagged messages to the owner with full conversation context. It never attempts to provide medical advice or diagnosis.
Yes. Every plan starts with a 14-day Pro trial — full features, no credit card required. If it works, upgrade. If not, no charge.
Your next patient is messaging right now. Is anyone replying?
Rinzy picks up every WhatsApp message, books appointments, sends reminders, collects payments, and follows up — while you focus on the work that actually needs you.
Live in under 10 minutes
Owner control built in
14-day free Pro trial